Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
romantic setting
stunning lakeshore view
limited dining variety
not ideal for extensive vegan options
8.4/10
Great
Rooms
8.5
Location
9.6
Service
8.8
Dining
7.6
Guest reviews
8.4/10
based on 11 reviews
8.1
8.1/10 based on 2755 reviews
Louise
United Kingdom,
April
2024
8.2/10
The hotel offers updated and clean rooms by the laundry facility. The view from some rooms is amazing but not guaranteed. The staff is helpful and provides great customer service, though sometimes reminders about working in customer service are needed. The location is right on the waterfront beside a beautiful park with an excellent pedestrian pathway. The dining includes vegan options and seasonal vegetables. The facilities are well-maintained with modern amenities.
Rooms
8.0
The rooms were updated and clean, although lacking a guaranteed good view.
Service
9.0
The staff was helpful and provided great customer service.
Location
9.0
The hotel is situated on the waterfront beside a beautiful park with an excellent pedestrian pathway.
Dining
7.0
The dining offers vegan options and seasonal vegetables.
Facilities
8.0
The facilities are well-maintained with modern amenities.
Arnold
United States,
February
2024
8.2/10
I had a wonderful stay at this hotel, celebrating our anniversary with a great park view. The room had a lovely view, perfect for the occasion, although it did have a tinny little window. The service was top-notch, with the staff being helpful and offering great customer service. The location was superb, on a beautiful waterfront with an excellent pedestrian pathway resembling a nature trail but easier to walk. Unfortunately, the dining options included square hamburgers, which was a bit unexpected.
Rooms
8.0
The room had a lovely view, perfect for our anniversary celebration.
Service
9.0
The staff were helpful and provided great customer service.
Location
9.0
The hotel is located on a beautiful waterfront with an excellent pedestrian pathway almost like a nature trail but easier to walk.
Dining
6.0
The dining options included square hamburgers, which was unexpected.
Facilities
9.0
The hotel had excellent facilities.
David
United Kingdom,
November
2023
8.6/10
The hotel offers a romantic setting with jacuzzi in the room, ideal for our anniversary celebration. The rooms provide a stunning view of the lakeshore, enhancing the experience. The service was attentive and delivered with a smile, ensuring a great stay. The location is unbeatable, situated right on the waterfront with easy access to nature trails. The dining experience, while including vegan options, lacked variety beyond fruits. Overall, a charming spot for a getaway.
Rooms
8.0
The rooms with jacuzzi offered a great view of the lakeshore, perfect for our anniversary celebration.
Service
9.0
The staff provided helpful and friendly service throughout our stay.
Location
10.0
The hotel is located on a beautiful waterfront with an excellent pedestrian pathway, ideal for exploring downtown Burlington.
Dining
7.0
The dining options, including some vegan choices, could be more varied beyond fruits.
Facilities
9.0
The hotel boasts modern facilities and amenities for a comfortable stay.
romantic setting
limited dining variety
A.
United States,
October
2023
8.8/10
My stay at the hotel was top-notch! The location is unbeatable, right on the waterfront by the park. The rooms are spacious and have amazing views of the park. The service was excellent, although they needed a little reminder about being in customer service. The dining options were fantastic with local jams a highlight. However, the price for the facilities was a bit steep.
Rooms
9.0
I stayed in a room with a view of the Park, with 2 queen beds, and a roll-in shower. The bed was so comfy, it was hard to get up in the morning!
Service
8.0
The staff provided great service, always willing to assist. A little reminder about their job could help enhance their customer interactions.
Location
10.0
The hotel is directly at the waterfront next to Spencer Smith park, making it a perfect spot for enjoying the beauty of the area. It's also conveniently located in downtown close to shops and restaurants.
Dining
9.0
The dining experience was delightful, offering some vegan options other than fruits with great views. Local jams were a pleasant touch to add some variety.
Facilities
8.0
The hotel facilities were top-notch, providing everything I needed for a comfortable stay.
Jack
United Kingdom,
October
2023
8.4/10
The hotel is ideally situated by the lake and close to plenty of dining options. The rooms offer a lovely view and cozy bed, although the service could be more attentive at times. The dining experience is a highlight with diverse vegan options, and the facilities are top-notch.
Rooms
8.0
The room with a lovely view and comfy bed provided a great stay.
Service
7.0
The service was good overall, but staff need to be a bit more aware of their customer service role.
Location
9.0
The hotel is by the lake, offering a beautiful view and convenient access to nearby restaurants.
Dining
9.0
The dining experience with diverse vegan options was delightful.
Facilities
9.0
The hotel boasts top-notch facilities for a comfortable stay.
Frederick
United Kingdom,
August
2023
9.0/10
The hotel is located on a beautiful waterfront with an excellent pedestrian pathway, almost like a nature trail but easier to walk. The rooms offer lovely views as requested, instant hot water, and an excellent comfortable bed. The service was great with helpful and customer-oriented staff. The dining is inclusive, with some vegan options other than fruit, and the facilities are well-maintained. However, the pricing could be a bit high for the value offered.
Rooms
9.0
The rooms with a lovely view lived up to my expectations. Instant hot water was a convenient feature, and the comfortable bed made my stay very pleasant.
Service
9.0
The staff provided great service, always attentive to the needs of guests. I was impressed by their customer-oriented approach.
Location
10.0
The hotel's location on the waterfront was stunning. It felt like a serene escape right in the heart of Burlington. Rating: 10/10
Dining
9.0
The dining experience was delightful with great views and diverse vegan options beyond just fruit. The local focaccia bread was a standout.
Facilities
8.0
The facilities were well-equipped and maintained, enhancing the overall experience of my stay.
Lawrence
United States,
August
2023
8.6/10
What a wonderful stay! The hotel sits right by the waterfront, offering stunning views and easy access to the pedestrian pathway. The rooms were delightful, providing the requested lovely view from the higher level, along with 2 queen beds and instant hot water. The service was top-notch, with attentive staff delivering exceptional customer service. Although the dining options were somewhat limited, the included meals were enjoyable. Overall, a great value for the money.
Rooms
9.0
The rooms were cozy and well-equipped, meeting all my expectations.
Service
9.0
The staff went above and beyond, consistently delivering outstanding customer service.
Location
10.0
The hotel's location on the waterfront was breathtaking, with easy access to the beautiful pedestrian pathway.
Dining
7.0
While the dining options were somewhat limited, the included meals offered a decent variety.
Facilities
8.0
The facilities were well-maintained and added to the overall enjoyment of the stay.
Scenic waterfront location
Limited dining options
Stuart
United Kingdom,
June
2023
8.6/10
The hotel is perfectly situated next to a lovely waterfront park with an excellent pedestrian pathway, offering a serene and picturesque setting. The rooms are modern and well-equipped, providing a comfortable stay for guests. However, the dining options were somewhat limited, and the Wi-Fi had an additional charge.
Rooms
9.0
The rooms on a higher level were spacious and had a beautifully updated bathroom, featuring two queen beds with exceptionally comfortable linens.
Service
9.0
The service was impeccable, with attentive staff who provided excellent customer service throughout my stay.
Location
10.0
The hotel is situated directly at the waterfront, offering breathtaking views and easy access to nature trails and downtown Burlington.
Dining
7.0
The dining experience was pleasant with great views, although I would have appreciated more variety beyond the limited options provided.
Facilities
8.0
The facilities were well-maintained, and the hotel offered convenient amenities for guests to enjoy during their stay.
Terry
United Kingdom,
June
2023
8.8/10
I was excited to celebrate our anniversary at this hotel, which offered a mix of pros and cons. The rooms had a jacuzzi for that extra touch, but being close to the laundry facility was a minor inconvenience. Having 2 queen beds was spacious and comfortable.
Rooms
8.0
The rooms were spacious, and having a jacuzzi was a lovely addition for our anniversary!
Service
9.0
The service was exceptional, with helpful and friendly staff providing great customer service.
Location
10.0
The hotel is located right by the beautiful waterfront with an excellent pedestrian pathway, making it a perfect place to explore downtown Burlington.
Dining
8.0
The dining experience, with its great views and some vegan options, was enjoyable, although a bit more variety would have been perfect.
Facilities
9.0
The hotel facilities were well-maintained and offered everything we needed for a comfortable stay.
beautiful waterfront views
proximity to laundry
Hugo
United Kingdom,
June
2023
8.6/10
The hotel offers stunning rooms with a lovely view of the waterfront and 2 queen beds, but the dining options were limited. The service was top-notch, with excellent customer care. Its beautiful location by the lake provides a tranquil atmosphere perfect for nature lovers. The dining experience could be improved, but the service was exceptional.
Rooms
9.0
The room had a lovely view of the waterfront and included 2 queen beds.
Service
10.0
The staff provided great service and were helpful and attentive, giving exceptional customer service.
Location
9.0
The hotel is directly at the waterfront, offering a serene environment by the lake perfect for nature walks.
Dining
7.0
The dining included some vegan options but lacked variety.
Facilities
8.0
The hotel facilities were modern and well-maintained.
Mary
United Kingdom,
May
2023
9.0/10
The hotel offers a stunning lakeshore view from its lower level rooms. The view is truly amazing, enhancing the stay. The service is great, with attentive and customer-oriented staff.
Rooms
9.0
The rooms provide an amazing view of the lakeshore.
Service
9.0
The staff were helpful and gave great customer service.
Location
10.0
Located directly at the waterfront, the hotel boasts a beautiful setting with a pedestrian pathway resembling a nature trail. It's an excellent spot for nature lovers.
Dining
8.0
The dining options included some vegan choices beyond just fruit, and the setting provided great views.
Facilities
9.0
The facilities were well-maintained and added to the overall comfort of the stay.
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